PRIVACY POLICY

THE CURIOSITY CASE Privacy Policy
 
Last updated: 01.10.25
 
This Privacy Policy explains how we collect, use, and protect your personal data when you use our reminiscence video subscription service.
 
1. Who We Are
 
Clare Greenwood T/A THE CURIOSITY CASE (“we”, “us”, “our”).
 
Contact: info@thecuriositycase.co.uk
 
We are the “data controller” for your information under UK GDPR.
 
2. What Data We Collect
 
We may collect the following information:
 
Account details: name, job title, organisation, contact details.
 
Payment details: processed securely via Stripe— we do not store full card details.
 
Technical information: IP address, browser type, device.
 
Usage data: which videos you access.
 
3. How We Use Your Data
 
We use your information to:
 
Provide access to our videos.
 
Process subscription payments.
 
Communicate with you about the service.
 
Improve our content and website.
 
Send you updates, unless you opt out.
 
4. Sharing Your Data
 
We will not sell your data.
We may share limited information with:
 
Payment providers (for billing).
 
IT/hosting providers (for secure service delivery).
 
Legal or regulatory authorities if required.
 
5. How Long We Keep Your Data
 
Account and billing records: kept for 6 years (legal requirement).
 
Other information: kept only as long as needed to provide the service.
 
6. Your Rights
 
Under UK GDPR, you have the right to:
 
Access your data.
 
Correct inaccuracies.
 
Request deletion.
 
Restrict or object to processing.
 
Request a copy of your data in a portable format.
 
To exercise your rights, contact us at info@thecuriositycase.co.uk
 
7. Security
 
We use secure servers and encryption where possible to protect your data.
 
8. Contact Us
 
If you have questions, contact us at [insert email].
If you are unhappy with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
 
 
Copyright-The Curiosity Case-2025